Monthly Archives: September 2017

Practice Manager Insights: How Collaboration Can Lead to Practice Wins For All

“There are days when I feel like I’m Dr. Behram’s right arm,” says Randi Mandell, Practice Administrator at Congressional OB GYN in Rockville, Maryland. A typical work day may include meeting with providers, evaluating workflow and finances, or filling in at the front desk, though Randi will be the first to tell you, “I wear …

The Rundown | Week of 9.18.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on all things healthcare: One Last Effort to Repeal and Replace? After many thought the GOP’s efforts to repeal and replace Obamacare were dead, Republican Senators Bill Cassidy (R-La.) and …

Transparency and Engagement in Customer Service

[spb_text_block animation=”none” animation_delay=”200″ padding_vertical=”0″ padding_horizontal=”0″ width=”1/1″ el_position=”first last”] Customer service is at the heart of any successful business — just ask Apple, Lexus or Southwest Airlines, all companies rated at the top of the class in their respective markets in the 2017 Temkin Experience Ratings (a national customer experience survey). Also found — somewhat unsurprisingly …

The Rundown | Week of 9.11.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on all things healthcare: Medicare for All? Senator Bernie Sanders (I-Vt.) has introduced a new single-payer healthcare plan, the Medicare for All bill, that promises to provide healthcare (and no …

The Rundown | Week of 9.4.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on all things healthcare: Finally, Some Good News After Harvey The Southeast Texas Regional Advisory Council estimates 90 to 95 percent of the state’s facilities will return to full …

Who Owns the Doctor-Patient Relationship?

According to an ancient Greek myth, Heracles — known more commonly by his Roman name, Hercules — encounters the giant Antaeus, son of Gaea, who is Mother Earth. Antaeus challenges Heracles to a wrestling match; the giant is invincible as long as he is in contact with Mother Earth. Heracles, realizing his opponent’s advantage, defeats …

The Rundown | Week of 8.28.2017

Are you a busy provider looking for healthcare news? Check out The Rundown. Privia has compiled a list of stories to keep you up to date on all things healthcare: What Harvey May Mean for Houston’s Healthcare: A Look at New Orleans Before and After Katrina Looking back on one of the most infamous hurricanes …

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