Patient Care

This category contains 7 posts

Does Your Practice’s Website Need an Upgrade? Top tips for creating a mobile-friendly provider website

Privia Medical Group recently launched our new website,, with a streamlined look and feel to make it easily navigable for our 4 million patients. Patients want convenience and ease of use when they seek to find a doctor, book an appointment, have their questions answered, and manage their care, so Privia’s digital team kept … Continue reading

Men’s Health Month: Useful Tips for Communication

June is National Men’s Health Month, and this week is National Men’s Health Week. To help providers connect with those patients who tend to be a bit reticent to acknowledge issues when it comes to their health, Privia would like to offer some tips for effective communication while in the exam room. First, we’d like … Continue reading

Revenue Cycle Success: A Case Study in Patient Financial Communications Strategy

For the second year in a row, Privia has been named a recipient of the Healthcare Financial Management Association (HFMA) MAP Award for High Performance in Revenue Cycle. This honor confirms what Privia physicians already knew; that our physician group is extremely innovative and effective in the area of revenue cycle performance. HFMA MAP Award … Continue reading

Diverting High-Cost Frequent Flyers: Population Health Tactics to Manage High Utilizers

Normally, the word “diversion” conjures images of sleep-deprived arrivals at regional airports; an experience to be avoided at all costs. In medicine, however, diversions — from emergency departments, inpatient settings, specialist visits, and urgent care clinics — are to be embraced for their cost-mitigation attributes. A quick Google search returns hundreds of pieces written over … Continue reading

Provider Success in the Mid-Atlantic: 2017’s Annual Celebration

Privia Medical Group – Mid-Atlantic was proud to celebrate our doctors in the Washington, D.C. metropolitan region at our Annual Independent Physician Celebration on April 4, 2017. Over 80 physicians across Maryland, D.C., and Virginia, along with the Privia team, came together at the beautiful Congressional Country Club in Bethesda, Maryland to celebrate the success … Continue reading

Q&A with an Office Manager: An Insider’s Perspective on Quality Management

We recently sat down with office manager Brandy Fernandes to discuss strategies to improve quality management implementation in an independent practice. Brandy has successfully managed Dr. Fred Taweel’s office, Internal Medicine Associates of Reston (IMAR), for ten years. As one of the highest performing practices at Privia, IMAR has experienced an increase in cleanly coded … Continue reading

Why the Doctor-Patient Relationship Is Important and Three Ways to Elevate It

Lauri Rustand, President, Privia Medical Group – Mid-Atlantic Before the advent of hospitals, or even the modern doctor’s office, physicians made house calls. Essentially medicine-practicing entrepreneurs, physicians visited members of their communities in intimate settings. Many formed such close bonds with their patients that they were considered family. In those “good old days,” primary care … Continue reading

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